Kunal Madaan brings over 15 years of hospitality sales expertise to strengthen the hotel’s commercial leadership
Courtyard by Marriott Gurugram Downtown has announced the appointment of Kunal Madaan as its new Director of Sales, further strengthening the hotel’s commercial leadership team with a seasoned hospitality professional known for driving revenue growth, strategic business development, and market expansion.
With over 15 years of experience in the hospitality industry, Kunal brings extensive expertise in sales strategy, key account management, corporate and MICE business development, revenue optimization, and relationship management. Throughout his career, he has consistently demonstrated a strong ability to achieve ambitious sales targets, cultivate strategic partnerships, and deliver sustained business growth across diverse market segments.
Prior to joining Courtyard by Marriott Gurugram Downtown, Kunal served as Director of Sales at Radisson Hotel Group, where he led sales strategy development, strengthened key account relationships, managed RFPs, established strategic partnerships, and collaborated closely with revenue, marketing, and operations teams to maximize business performance and profitability.
His professional journey includes significant leadership roles with renowned hospitality brands such as Hilton Hotels, Hyatt Hotels Corporation, Novotel Hyderabad Airport, Ibis Gurgaon, and Pullman Gurgaon, where he successfully managed sales operations, corporate contracting, MICE business, market analysis, client acquisition, and team development. Over the years, he has built a strong reputation for fostering long-term client relationships, identifying new business opportunities, and driving revenue performance in highly competitive markets.
A graduate in Hospitality and Hotel Administration from the National Council for Hotel Management & Catering Technology, Chandigarh, Kunal combines strong commercial acumen with an in-depth understanding of hotel operations and guest-centric business strategies. His ability to align sales initiatives with organizational objectives has enabled him to consistently contribute to business success and enhance brand positioning.
In his new role, Kunal will lead the hotel’s sales function, focusing on revenue generation, market share growth, strategic partnerships, and the development of innovative sales initiatives. His wealth of experience, leadership capabilities, and customer-focused approach will play a pivotal role in further strengthening the hotel’s commercial success and guest engagement strategies.
Courtyard by Marriott Gurugram Downtown remains committed to building a strong leadership team, and Kunal’s appointment reflects the hotel’s continued focus on driving business excellence, enhancing market presence, and delivering exceptional guest experiences.
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