Courtyard and Fairfield by Marriott Bengaluru ORR appointed Kanika Mathur as the new Front Office Manager.
Kanika Mathur began her journey in the hospitality industry in 2010 as a Front Office Associate at the Taj Mahal Palace in Jaipur. Since then, she has been steadily climbing the ladder in the hotel industry. Kanika has worked with some of India’s most prestigious hotels such as Blue Ocean Travels Delhi, Fairfield By Marriott Bengaluru, Fairmont Jaipur, Four Seasons Hotel Mumbai, JW Marriott Mumbai Sahar, Westin Kolkata Rajarhat, Leela Bhartiya City and Ritz Carlton
Kanika comes with 10 years of experience in the hospitality industry and during her tenure, she has donned multiple hats such as, training her associates as Desk Managers, and performing night audit operations, working with Executive Directors. Kanika has always upheld the brand standard and lived up to her responsibilities in the roles she has held
As a front office Manager, she has a high level of integrity whether she is talking with her guests or managing her team. Aside from her role she also manages the social media scores of the hotel.
In her current job role, Kanika Mathur will be monitoring and identifying all guest needs while maintaining the organization’s standards, as well as defining and implementing front desk objectives procedures, implementing training programs, policies, bookkeeping, and procedures to accomplish the organization’s objectives.
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