JW Marriott Bengaluru appointed Karan Karanwal as the new Front Office Manager.
He will be responsible to drive guest satisfaction, ensuring 100% compliance during brand standard audits, and elevating the guest experience at the hotel.
Bringing in a decade of work experience, Karan Karanwal has a proven track record in achieving the highest guest satisfaction scores and a strategic approach toward delivering maximum rooms profitability. A strategic business leader, Karan manifests a strong background in select service and luxury hotel segments. He has previously worked with eminent hospitality brands such as Sheraton Grand Palace Indore and Courtyard by Marriott Ahmedabad.
Speaking on the occasion Gaurav Sinha, Director of Operations, JW Marriott Bengaluru said, “A holistic guest experience adhering to brand standards is one of the core areas that Karan is well-versed with. His expertise in elevating customer satisfaction thereby amplifying the business growth will be an asset to the property,”
Read more: Appointments
