Manish Rana has been appointed as the new Front Office Manager at Holiday Inn Jaipur City Centre. A seasoned hospitality professional, Rana brings with him 11 years of experience in the field of operations. In his new role, he will lead the field of operations and superintend the front office management of Holiday Inn Jaipur City Centre. Rana is passionate about cricket and is a fitness enthusiast. He is driven by his vision and determination to redefine the guest experience and operations being handled in the hospitality industry. “Think about the feelings you want to evoke in the guest during and after your interaction with them. Focus on the guests’ feelings and not just the task at hand. Remember, your guests leave with the feelings you created,” says Rana.