Pride Group of Hotels begins welcoming its guests by adapting measures for a safe and hygienic experience under the ‘Pride Safety Assurance’ initiative. This assurance covers hygiene guidelines, booking policies as well as precautions to be taken by guests and staff to ensure safety and flexibility.
The initiative is designed to tackle the realities of the COVID-19 pandemic at the hotel level and further advance the company’s efforts in this area. With travellers being extremely thoughtful about their accommodation, the need for safety of staff and stays that are well-sanitised and disinfected environment is of utmost priority. To attain the highest level of safety and hygiene standards Pride hotels collaborated with various medical and industry experts and have formulated the guidelines on the same.
“We are restarting our operations while adapting to the new normal wherein the safety of our guest and staff will be our top priority. In order to make it possible we need to be transparent with them on the further steps, we’ve taken in the areas of cleanliness, hygiene and social distancing. It’s also important for us to make our staff feel safe while working. We’ve launched various training programs for them to be well equipped while serving the guests,” says, Atul Upadhyay, Vice President Operations, Pride Hotels Ltd.
Under ‘Pride Safety Assurance’ initiative, the Pride hotel has rolled out enhanced technological measures like contactless check-in & check-out services, contactless billing facility, touchless dispensing centre for the sanitizers and mobile-friendly dining menu. Other measures that have been taken is the usage of biodegradable trays for the in-room dining, marking the floors in the lobby area for people so they maintain social distancing at all times and all the key touch-points area in the hotel are sanitized in every half an hour.