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VFS Global wins Dubai Quality Global Award and achieves 5-Star Rating in the Emirates Business Rating Scheme

VFS Global, the world’s largest outsourcing and technology services specialist for diplomatic missions worldwide, has received two very prestigious awards, Dubai Quality Global Award (DQGA) and a 5-Star Rating in the Emirates Business Rating Scheme (EBRS) at the prestigious 25th Annual Business Excellence Awards.

Both the awards were presented under the Service Sector category. Held under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the 25th Annual Business Excellence Awards were hosted by the Department of Economic Development (DED), Dubai.
His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum bestowed the Dubai Quality Global Award (DQGA) – for Service Sector on Zubin Karkaria, Chief Executive Officer, VFS Global Group, at the awards ceremony. Her Excellency Ohood Bint Khalfan Al Roumi, Minister of State for Happiness and Wellbeing and the Director General of the Prime Minister’s Office of UAE awarded the CEO of VFS Global Group for achieving 5-Star Rating in the Emirates Business Rating Scheme (EBRS). The EBRS and DQGA awards are based on the European Foundation for Quality Management – Business Excellence program.
Zubin Karkaria, CEO of VFS Global Group, said, “I am deeply humbled and honoured to receive these two very prestigious awards on behalf of VFS Global from His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum and Her Excellency Ohood Bint Khalfan Al Roumi. At VFS Global, we are focused on continuously raising the bars of customer experience and overall business excellence. This dual recognition is a testament to our commitment to deliver seamless, secure and innovative customer-centric services, and to our general commitment to business excellence.  As a global company, we have had the opportunity to leverage on the experience, cultures, and uniqueness of our employees across global markets to deliver impactful services for our customers and for society in general”.

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