Holiday Inn Mumbai International Airport has announced the appointment of Mallika Rai as its Learning and Quality Manager
Mallika brings over two decades of rich and diverse experience in hospitality operations and training. Her proven leadership in Learning and Development, combined with her operational acumen, makes her a valuable asset to our team.
Prior to joining Holiday Inn Mumbai International Airport, Mallika served as the pre opening Learning & Development Manager at Hilton Garden Inn Surat. Her hospitality journey began at the Taj, where she transitioned from the Front Office to Learning and Development, underscoring her adaptability and commitment to professional growth.
“We are delighted to welcome Mallika to our leadership team,” said Subhrajit Bardhan, General Manager of Holiday Inn Mumbai International Airport. “Her extensive experience, passion for people development, and dedication to excellence will play a crucial role in elevating our service standards and guest satisfaction.”
Following her tenure at the Taj, she spent nearly five years with Accor, where she played a pivotal role in advancing Learning & Development initiatives across a range of brands including Mercure, Novotel, and Grand Mercure. Her contributions were instrumental in shaping training frameworks and fostering a culture of continuous improvement.
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