Manali Gupta appointed Cluster General Manager for Grand Mercure Mysore and ibis Styles Mysuru hotels
Manali Gupta has been appointed as Cluster General Manager for Grand Mercure Mysore and ibis Styles Mysuru. In her new role, she will lead the strategic and operational direction of both properties, with a focus on strengthening guest experiences, enhancing operational performance and further building the hotels’ positioning in the Mysuru hospitality market.
With over 18 years of experience in luxury hospitality and hotel operations, Manali brings strong expertise in operational excellence, team leadership, guest engagement and brand positioning across leading hospitality brands.
A homegrown hospitality professional, Manali began her journey with The Leela through its Management Training Programme, after completing her industrial training with the brand. Over the years, she has progressed through various leadership roles across renowned hospitality groups, including Marriott, Hyatt, Accor, Starwood and The Leela. She has also completed an international stint with an Accor hotel in Dubai.
Most recently, Manali was associated with Raffles Udaipur as Director of Operations. Her career has been marked by a strong focus on Rooms Division and hotel operations leadership, along with a consistent record of enhancing guest experiences, improving business performance and building high-performing teams.
In 2022, she was recognised with a prestigious Hotelier Award during her tenure as Director of Rooms, further reflecting her commitment to operational excellence and guest satisfaction.
Speaking on her appointment, Manali Gupta, Cluster General Manager, Grand Mercure Mysore and ibis Styles Mysuru, said, “I am delighted to take on this new responsibility with Grand Mercure Mysore and ibis Styles Mysuru. Both hotels have a strong identity rooted in culture, guest experiences, and heartfelt hospitality. I look forward to working closely with the teams to build on this foundation, create meaningful guest journeys, and further strengthen the hotels’ positioning in the market.”
In her new role, Manali will focus on driving performance across both hotels, while continuing to build on their individual identities and appeal among business and leisure travellers visiting Mysuru.
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