Vineet Mishra, General Manager – The Ritz-Carlton, Pune & Cluster General Manager, Pune speaks to Today’s Traveller in a one-on-one on his approach to adopting new protocols to restore guest confidence as well as carve a sustainable future, regardless of the challenges. TT Bureau: As a luxury hotel in Pune, what are the challenges you face during these unprecedented circumstances? Vineet Mishra: Within this new environment, our singular goal is to provide guests and associates with the